ClearWay Independent PATIENT HEALTH ADVOCACY AND NAVIGATION

I have known Mark Sorensen for more than 30 years. He has helped me many times with health issues and navigating the medical treatment industry. Mark is compassionate, competent, and has decades of experience with all kinds of medical issues and their treatment regiments.

Working with Mark gave me the confidence and support I needed to navigate a complicated healthcare journey. Healthcare decisions can feel overwhelming, especially when dealing with appointments, treatment plans, and insurance questions. Mark helped simplify the process and made each step easier to understand.

Mark is an excellent communicator. He explained information clearly and answered my questions in a way that was easy to follow.

I would absolutely recommend Mark to anyone seeking healthcare navigation support. He is professional, compassionate, and dedicated to helping others.

Mark helped me feel less overwhelmed and more confident navigating my healthcare decisions. I finally felt like someone was truly on my side. He was compassionate, organized, and incredibly helpful. He made complicated healthcare steps easier to understand and follow. Mark helped bridge the gap between medical appointments, paperwork, and follow-up care. The support was practical, professional, and reassuring.

Mark’s support helped me feel more empowered to advocate for myself and make informed decisions about my healthcare. Rather than feeling confused or uncertain, I felt prepared and confident in navigating each step of the process. His guidance helped reduce stress and gave me peace of mind during a challenging time. Without hesitation, I would highly recommend Mark to anyone seeking healthcare navigation support.

I have known Mark for over 2 decades and have always found him to be professional and reliable. We worked closely together for a number of years and I always could count on his nursing skills and his followup with the patients and staff. His work and relationship with both patients and staff was always outstanding and appreciated by all. He has always been responsible and interacted well with all that I have observed.

Mark and I were with friends one morning when I was suddenly overcome by heart attack symptoms…dizziness, tight chest, achy left arm. I locked eyes with Mark and before I knew it, I was in his car on the way to Kaiser E.D.

I knew the drill having been to the emergency room eight times in a year due to A-Fib attacks that my doctors suspected were caused by Long Covid. But this time felt different and Mark was able to communicate my recent medical history to the triage personnel. He stayed with me as I underwent an EKG and other tests. He answered the doctor’s and nurse’s questions allowing me to compose myself and slow down my breathing. I didn’t realize until that moment the true value of having an advocate by my side at the time of an emergency.